Question 1

Required BP Guide by Feature

Accepted Answer

# Required BP Guide by Feature Here is a guide on the required BP deducted or needed for using each feature. ## 📄 Detail Page Creation - **Initial Generation**: 50BP ~ - **AI Auto-Complete**: 20BP - **Header GIF Generation**: 25BP - **New Model Generation**: 5BP - **Image Regeneration**: 10BP - **Add New Block**: 10BP - **Load Block**: 5BP - **Agent Edit (AI Chat)**: 3BP ~ ## 🎬 Shorts Maker - **Scenario Generation**: 10BP - **Voice Generation**: 5BP - **Video Generation**: 100BP ## 🔀 MIX Features - **AI MIX**: 5BP - **Person shot**: 10BP - **Face Swap**: 5BP - **Free Pose**: 5BP ## 🖼️ Image Editing - **AI Edit**: 5BP - **Upscaling**: 25BP ~ - **Image Expansion**: 5BP ~ - **Video Generation**: 25BP ## 👑 Member-Only Features - **BG Removal**: 5BP - **BG Generation**: 5BP - **BG Extender**: 5BP - **Multipack**: 5BP > Please note that the cost for some features, such as Upscaling and Image Expansion, may vary depending on the input and output images.

Question 2

What is BP?

Accepted Answer

BP is the basic unit of Draph Art usage rights. 5BP is required to create a new image on Draph Art. However, there is a difference in function usage depending on membership grade.

Question 3

What is GBP?

Accepted Answer

GBP is another usage credit unit of Draph Art. All features released before April 13, 2025 (such as AI background generation, AI Mix, etc.) are available to all members regardless of membership tier. However, starting with high-performance new features released after April 14, 2025 (such as automatic detail page creation), usage will be partially restricted.

Question 4

I want to know my BP payment history and usage history.

Accepted Answer

You can check it at [My Page]-[BP] menu. - Charge history: Check all BP history charged by paid payment, BP given free of charge, etc. - Usage history: Check daily charge, usage, expiration, and owned BP.

Question 5

I want to know my monthly subscription payment date.

Accepted Answer

Every month, the date when the current monthly subscription product is paid will be the payment date. - Due to time zone differences by region, the payment date may be one day earlier or later than the customer's payment date. - For months without the corresponding payment date (e.g., 31st), the payment will be made on the last day of the month.

Question 6

Can I cancel or change my monthly subscription?

Accepted Answer

Yes. You can cancel or change your subscription at any time on the My Page. Upgrades will be reflected immediately, and other changes will be reflected when the month of subscription expires.

Question 7

If I don't use all the BP charged with a monthly subscription, what happens?

Accepted Answer

The entire BP capacity will be fully charged regardless of the remaining BP amount on the subscription payment date. In other words, the usage validity period of BP charged with a monthly subscription is 1 month from the date of charge.

Question 8

What if my BP runs out?

Accepted Answer

전체 BP 용량의 50%씩 충전 가능합니다. 기존 가격에서 40% 할인된 금액으로 제공드립니다.

Question 9

I don't have the subscription plan I want.

Accepted Answer

Draph Art offers a custom Enterprise plan in addition to the basic subscription plan product. The Enterprise plan is suitable for companies that need to create several thousand product photos per month, and have insufficient BP or features compared to the existing plans. Please request a custom plan quote by clicking the link below. :arrow_forward: Request Custom Enterprise Plan Quote

Question 10

What payment methods do you support?

Accepted Answer

We support credit cards as a payment method.

Question 11

I want to cancel my payment.

Accepted Answer

The refund policy regarding payment cancellation is subject to the terms of use of the Draph Art service. If you have not used the BP charged within 7 days of the payment date, you can cancel the payment (refund). Please click the payment cancellation button in [My Page]-[9]-[Charge History] after logging in. Payment cancellation is only possible in the Draph Art PC version. For other cases, please request payment cancellation by contacting 1:1 Inquiry.

Question 12

What is Draph Art?

Accepted Answer

Draph Art is a commercial content creation solution based on generative AI. After entering a product photo, you can input a desired photo concept, and AI will apply a human model, background, layout, model creation, shadow, and light reflection to create optimized commercial content.

Question 13

Who should use Draph Art?

Accepted Answer

Online sellers who need high-quality product thumbnail images, YouTubers who need click-through product thumbnail images, Bloggers who publish content on blogs, etc. who need to regularly shoot new images or correct, create content, etc.

Question 14

Can I use Draph Art for free?

Accepted Answer

Draph Art new members receive 25 GBP credits for free. Up to 5 image generations are available. Additional usage is available through a monthly subscription. For details, please refer to the pricing menu.

Question 15

If the generated result is not satisfactory, what should I do?

Accepted Answer

If the generated result is not satisfactory, you can regenerate the image by clicking the [Regenerate] button.

Question 16

If BP was deducted but no image was generated, what should I do?

Accepted Answer

Please contact us through 1:1 inquiry.

Question 17

Do I have a minimum/maximum image size?

Accepted Answer

The image must be at least 384px in width and height. However, if the image size is very large, the system will automatically adjust the size and upload it.

Question 18

What file formats can I upload?

Accepted Answer

Only jpeg, jpg, png, webp, etc. static image file formats can be uploaded. (However, gif, ai, psd, pdf are excluded)

Question 19

Can I upload photos taken with a smartphone?

Accepted Answer

If the image file format is supported by Draph Art, you can upload photos taken with a smartphone.

Question 20

What is the copyright of the generated result?

Accepted Answer

The copyright and usage rights of the result belong to the user and can be used for personal and commercial purposes. However, the company may use the image internally for service improvement and promotion.

Question 21

The service is not working.

Accepted Answer

Please write about the problem situation and request 1:1 inquiry.

Question 22

Forgot ID or password?

Accepted Answer

1. Find my ID Click ‘Forgot your ID?’ on login page and enter your email address you used when you signed up. Your ID will be displayed. 2. Find my password Click ‘Forgot your password?’ on login page and enter your ID and email address you used when you signed up. You will receive an email to reset the password. You will be able to reset the password through the email you received. Please check your junk mail folder if you can’t locate the email.

Question 23

How do I delete my account?

Accepted Answer

You can delete your account by clicking [Delete Account] at the bottom of [My Page] - [Profile] - [Edit Profile]. Please note that if you delete your account, all your work including portfolios, uploaded images, and generated images will be permanently deleted and cannot be recovered even if you re-register.

Question 24

Where can I edit my profile?

Accepted Answer

After login, go to [My Page]-[Profile] to edit.

Frequently Asked Questions